Tseringma was a Wizard and the guardian of Menla-Gto. A three thousand and three year old wizard with a kind heart and such powerful magic, Tseringma tended to battle-worn wizards throughout the years of the Neverside wars.
At a young age, Tseringma was approached by a white Snow Lion while singing songs with her family in the foothills of the Himalayas. Seeing her as a worthy guardian of Menla-Gto, the White Snow Lion led Tseringma to heal wizards through the centuries. However, Menla-Gto and Tseringma were soon forgotten as the wizards hid from the new age.
When Tom and his father Michael and his grandmother Ursula travelled to Tibet in order to save him from the Devastation, Tseringma appeared as a vision guiding them to Menla-Gto. Later, Tseringma saved Tom, Michael and Ursula from Lexi and a Nekross Guard and allowed the trio to retreat into the Cave of Menla-Gto.
Tseringma cared for Tom and told Ursula and Michael to remain faithful. Being an extremely powerful wizard, Tseringma was able to see into Tom's heart and referred to all who were closest to him. Running out of time, Tseringma saw Tom's pure spirit and, knowing that he intended to stop but never destroy the Nekross, ultimately sacrificed her life force to save Tom in order that he could defend the rest of Wizardkind from the Nekross.